US Shipping Policy:
Orders of $450 or more ship by ground for free from www.seasucker.com.
We also offer discounted flat-rate ground shipping options:
- Orders under $100: $12.00
- Orders under $450: $15.00
If you choose a flat-rate shipping option, your order will come either by FedEx Ground/Home Delivery, or by USPS, whichever is cheaper.
If you think it's not safe for the package to be left at your front door, please write "SIGNATURE REQUIRED" in the comments section of your order. Better safe than sorry. If you do not ask us to send it "signature required", your only recourse for lost or stolen packages is to file a claim with FedEx, USPS, or your homeowners insurance. We will not ship replacements.
We ship from our factory in Bradenton, Florida. The further you are from us, the longer it will take to get there. If you're lucky enough to live in Florida, your order will likely be delivered in just 1-2 business days after we ship it. If you live on the west coast, it's going to take approximately 6 business days to arrive after we ship it. Everywhere else in the continental US is somewhere in between those times.
We try to ship all orders within 2 business days of receiving them. Sometimes it takes longer depending on inventory levels. Daily shipping cut-off is 11 am EST M-F excluding holidays. **During the COVID-19 emergency and at least through August, 2020, we will only be shipping orders Monday-Thursday. Our factory is closed Friday-Sunday during this time.**
Express delivery options are also available at additional cost if you need to receive your package sooner. If you write a note in the order comment stating a specific date when you need to package by, we will try to accommodate you, but we cannot guarantee you will get it on time.
International Shipping Policy:
International shipping options include FedEx air service and UPS services. Delivery times vary based on the service available and what country we're shipping it to. It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask us to do any of the above.
It's probably faster and cheaper to get it from a local source, so be sure to check out our list of international distributors to see if we have a reseller near you.